SMS Messaging Terms & Conditions
Effective Date: September 1, 2025
These SMS Messaging Terms & Conditions describe how Brighton Center for Neurodevelopment uses text messaging for administrative and informational communications.
By opting in to receive text messages from Brighton Center for Neurodevelopment, you agree to these terms.
By opting in to receive SMS messages from Brighton Center for Neurodevelopment, you agree to receive conversational messagesrelated to our services.
Message frequency: Message frequency may vary. On average, 1-2 messages per month.
Message and data rates: Message and data rates may apply.
Opt out: You may reply STOP at any time to stop receiving messages.
Help:You may reply HELP for assistance.
Privacy Policy: https://www.bcpn.org/privacy-policy.html
Your consent to receive SMS messages is not a condition of receiving services.
Types of Messages
Text messages from Brighton Center for Neurodevelopment may include:
Responses to inquiries
Appointment scheduling and coordination
Appointment reminders
Requests to contact our office
Follow-up regarding administrative matters
Other non-marketing communications related to services you have requested or your interaction with our office
We do not use this SMS program for promotional or advertising messages unless separate consent is obtained where required.
Consent to Receive Text Messages
You may choose whether to receive text messages from Brighton Center for Neurodevelopment.
Consent to receive text messages is not required as a condition of receiving services.
Where SMS consent is requested through our website or another communication method, consent applies only to the telephone number provided.
Message Frequency
Message frequency varies depending on your interaction with our office.
You may receive messages in response to your inquiry, during appointment scheduling, in connection with upcoming appointments, or when administrative follow-up is needed.
Message and Data Rates
Message and data rates may apply depending on your wireless carrier and service plan.
Brighton Center for Neurodevelopment is not responsible for fees charged by your wireless carrier.
Opting Out
You may opt out of text messaging at any time by replying:
STOP
After opting out, you may receive a final confirmation message indicating that you will no longer receive text messages from us.
If you later wish to receive text messages again, you may contact our office or opt in again where available.
Help
For assistance with text messaging, reply:
HELP
You may also contact our office directly at:
Brighton Center for Neurodevelopment
Phone: 810-360-1110
Email: office@bcpn.org
Privacy
Your privacy is important to us.
Mobile information, SMS opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Information may be provided to service providers that assist us with telecommunications, messaging, scheduling, or other necessary business functions, but only as needed to provide those services and subject to applicable privacy and security requirements.
For additional information about how we handle personal information, please review our Privacy Policy.
Healthcare and Sensitive Information
Text messaging may not be appropriate for highly sensitive clinical information.
Please do not use ordinary SMS text messaging to send detailed medical, psychological, diagnostic, or other sensitive health information unless specifically instructed by our office.
For clinical records, reports, detailed health information, or other sensitive communications, our office may direct you to another communication method.
No Emergency or Urgent Communication
Text messaging is not monitored continuously and should not be used for emergencies, urgent medical concerns, urgent mental-health concerns, or situations requiring an immediate response.
If you are experiencing an emergency, call 911 or seek appropriate emergency services.
Delivery of Messages
Delivery of text messages is subject to wireless carrier availability and network conditions.
Brighton Center for Neurodevelopment cannot guarantee that every text message will be delivered or received within a particular timeframe.
Supported Carriers
Most major U.S. wireless carriers support SMS messaging. Carrier participation and message delivery are outside the control of Brighton Center for Neurodevelopment.
Changes to These Terms
We may update these SMS Messaging Terms & Conditions periodically.
Changes will be posted on this page, and the effective date at the top of the page will be updated when appropriate.
Contact Information
Questions regarding these SMS Messaging Terms & Conditions may be directed to:
Brighton Center for Neurodevelopment
2250 Genoa Business Park Drive
Brighton, Michigan 48114
Phone: 810-360-1110
Email: office@bcpn.org
Website: bcpn.org